Apple takes its Genius Bar online to help you set up your iPhone and iPad, in the UK for now at least
Source: thenextweb.com - Wednesday, August 29, 2012
The Apple Genius Bar has proven to be a pretty popular service for those not quite sure what they’re looking for. Don’t know whether you need a MacBook Pro, Air or even an iPad? Make an appointment with an expert at one of Apple’s in-store Genius Bars. Indeed, just last week we reported that Apple’s 375 outlets have served almost 300M visitors so far in 2012, with 50,000 visitors arriving at the Genius Bar each day. One of the biggest surprises here, however, is that Apple only has 375 stores – which means unless you happen to live in one of the bigger towns or cities, you’ll likely have some drive to meet an Apple Expert. Now, however, it seems that Apple is opening up elements of its Genius Bar to its online store, in the UK for now at least. In addition to the existing freephone telephone number, you also now have an ‘Ask Now’ feature which lets you initiate a live online chat, or you can simply get them to call you back or give you a live guided tour. One of the Apple reps told us that some of these features “have been available for a while already, but only accessible through certain pages.” When you click on the ‘Let’s Chat’ feature, a window will pop up inviting you to chat with an Apple rep. While the feature is very much live now for UK consumers, Pocket Lint notes that it is coming to the online Apple Store in the US too, though it doesn’t yet seem to be live there yet. It’s probably safe to assume it’s arriving there sLindsay Lohan Blames Andrew Knight For Theft, Sam Magid Ready to "Fight" For Train Wreck
Source: www.tmz.com - Tuesday, August 28, 2012
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